At Florist Silvertown, we firmly believe that ordering beautiful flowers online should be a simple and enjoyable experience for every customer in and around Silvertown. Accessibility is at the heart of our service, and we are committed to providing an inclusive website that enables all users, regardless of ability, to browse our floral arrangements and place an order with confidence.
Our website has been designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards outline best practices for web accessibility, ensuring our site is usable by as many people as possible. WCAG 2.1 AA compliance means that we have implemented robust measures to make our content perceivable, operable, understandable, and robust for customers of all abilities.
Some of these measures include providing clear navigation, labelled buttons, accessible forms, and compatibility with a wide range of browsers and assistive technologies. We undertake regular reviews of our website to uphold these standards and seek opportunities for continuous improvement.
Florist Silvertown understands the importance of working seamlessly with the assistive technologies many of our customers rely on. Our online florist shop is fully compatible with popular screen readers, such as JAWS, NVDA, and VoiceOver, making it possible for visually impaired users to navigate, select products, and complete their orders independently. We use descriptive alt text for images and clear, consistent headings throughout, so all Silvertown customers can access the information they need.
Visual accessibility is another priority at Florist Silvertown. Our website features high contrast design elements, clear fonts, and easily distinguishable colours to assist users with low vision or colour blindness. All interactive elements have clear visual indicators for both mouse and keyboard navigation, ensuring tasks like browsing our flower collections or placing an order are effortless for everyone. These thoughtful design features help make our online florist services available to all Silvertown customers, regardless of their visual needs.
We are always striving to improve the accessibility of our online florist shop for the Silvertown community. If you encounter any difficulty using our website or have suggestions for how we can further enhance your experience, we warmly invite you to contact our team. Your feedback is invaluable in helping us maintain an accessible, welcoming platform where everyone can order flowers online with ease.
Accessibility is an ongoing journey, and Florist Silvertown is committed to providing a barrier-free shopping experience. We want every Silvertown customer to feel confident and comfortable when using our website, knowing that support and improvements are always just a message away.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
